Privacy Policy

Clarke Lambert Construction Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, submit enquiries, or engage with our services.

We are registered in England and Wales under company number 10432764, with our registered office at Brow Top Farm, Windgather Road, Kettleshulme, SK23 7RF. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Clarke Lambert Construction Ltd is the data controller.

We may collect and process the following categories of personal data:

• Identity data: your name, job title, and company name as provided through our enquiry forms.
• Contact data: your email address, telephone number, and postal address.
• Project data: information about your construction project including location, budget range, timescale, and scope of works, as submitted through our Start a Project form.
• Subcontractor data: company details, trade categories, accreditations, insurance information, and references submitted through our Work With Us registration form.
• Technical data: your IP address, browser type and version, time zone setting, operating system, and platform.
• Usage data: information about how you use our website, including pages visited, time spent, and navigation paths.
• Communication data: records of correspondence if you contact us by email, telephone, or through our website chat feature.

We collect personal data through the following methods:

• Direct interactions: when you complete our enquiry forms (Start a Project, Contact, Work With Us), correspond with us, or interact with our AI chat assistant.
• Automated technologies: as you navigate our website, we may automatically collect technical and usage data through cookies, server logs, and similar technologies.
• Third parties: we may receive data from analytics providers (such as Google Analytics), advertising networks, and search information providers.

We use your personal data for the following purposes, each supported by a lawful basis under the UK GDPR:

We do not sell your personal data to third parties. We may share your personal data with the following categories of recipients where necessary:

• Professional advisers: including solicitors, accountants, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• IT service providers: who provide system administration, hosting, and maintenance services.
• Analytics providers: such as Google, who help us analyse website usage to improve our services.
• Regulatory bodies: including HMRC, the Health and Safety Executive, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal, regulatory, tax, accounting, or other requirements.

• Project enquiry data: retained for 3 years from the date of last contact, or for the duration of any resulting contract plus 6 years.
• Subcontractor registration data: retained for 3 years from the date of last engagement, or until you request removal.
• Website analytics data: retained for 26 months in accordance with Google Analytics default settings.
• Communication records: retained for 2 years from the date of last correspondence.

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your device.

We use the following types of cookies:

• Strictly necessary cookies: required for the operation of our website, including session management and security.
• Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our website. This helps us improve the way our website works.
• Functionality cookies: these are used to recognise you when you return to our website and enable us to personalise our content for you.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: you can request a copy of the personal data we hold about you.
• Right to rectification: you can request that we correct any inaccurate or incomplete personal data.
• Right to erasure: you can request that we delete your personal data in certain circumstances.
• Right to restrict processing: you can request that we restrict the processing of your personal data in certain circumstances.
• Right to data portability: you can request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
• Right to object: you can object to the processing of your personal data where we are relying on a legitimate interest.
• Right to withdraw consent: where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

If you wish to exercise any of these rights, please contact us using the details provided in Section 11. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We will respond to all legitimate requests within one month.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting the personal data we collect. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.